Yes. You can upgrade from Basic to Plus or Enhanced at any time. We'll coordinate the transition, update eligibility, and communicate changes to your employees. Pricing adjustments are prorated.

Monthly roster refreshes handle turnover automatically. You can add or terminate employees at any time through the portal. Billing adjusts based on your active roster count each month, with support for effective dates and mid-month changes.

Yes. Dependent coverage is available as an add-on. Pricing varies based on the number of covered dependents. We support spouses, domestic partners, and children based on your eligibility rules.

All plans include: dedicated onboarding specialist, CSV template and upload support, eligibility validation, employer portal training, employee communication templates, and ongoing account support.

Absolutely. We support TPA partnerships with role-based portal access. TPAs can upload rosters, manage eligibility, view reporting, and handle day-to-day administration on your behalf.