Measure what matters
Track access, engagement, and experience—all while protecting employee privacy with aggregated-only reporting.
Four key dimensions employers care about
Our outcomes framework
How quickly can employees get care when they need it?
Access
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Time to first appointment
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Appointment availability
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Wait times for BH/Rx
What percentage of eligible employees are using the benefit?
Engagement
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Activation rate
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Utilization by service
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Return visit rate
How satisfied are employees with the quality and service?
Experience
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Satisfaction scores
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Net Promoter Score
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Provider ratings
Aggregated insights for a 1,200-employee workforce
Sample outcomes dashboard
0days
Avg. time to 1st appointment
0%
Activation rate
0%
Overall satisfaction
0
Total primary care visits
Utilization by Service
Last 90 days
Primary Care
847 visits (activation)
68%
Behavioral Health
214 visits (activation)
42%
Pharmacy
127 orders (utilization)
28%
Experience Metrics
0%
Overall Satisfaction
0%
Net Promoter Score
0%
Would Recommend
Real outcomes from employers across industries
Case studies
Logistics & Distribution
3,200-employee company reduces time-to-care by 65%
Before Doral, employees waited an average of 12 days for primary care. Now, 95% see a provider within 5 days.
0%
Activation rate
0days
Avg. to 1st visit
Retail
Regional retailer sees 89% satisfaction with integrated behavioral health
Adding behavioral health to primary care coverage drove 45% utilization in the first year.
0%
BH utilization
0%
Satisfaction
Manufacturing
Multi-site manufacturer streamlines benefits with single portal
Consolidated 5 regional health programs into one platform. HR team reduced benefits admin time by 40%.
5→1
Programs consolidated
0%
Admin time saved
We never share individual employee health information with employers. All reporting is aggregated and anonymized.
Reporting principles: aggregated only, no PHI
What Employers See
What Employers Never See
Want to see sample reports for your organization?
We’ll create a custom outcomes preview based on your workforce size and benefits goals.